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Internet Explorer Problem

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by j5y1126

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I have been having a problem with IE. I already contacted Dell and Verizon DSL and nothing helped.

I am getting an error messgae saying "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." And it asks if I want to send an error report. If the problem continues restart the computer. I have done this many times.

I have reinstalled MS XP, I believe I installed IE Service Pack, and I checked for viruses. I am forced to use Netscape, but I want to fix IE. CAN ANYONE HELP ME PLEASE???

2 replies

by dmiles

There could be a number of reasons for this error.
Open the Control Panel,click on Add/Remove Programs,select IE in the Window and click the Remove button,a pop-up menu will give you options,choose to repair IE,if this does not work you will need to use the IERadicator utility,that can be down loaded from the net,to remove IE,now run the IE setup from a fresh install.

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