Internet is being very slow
Please help me this : Users on the network are complaining that the Internet is being very slow. Explain your sequence of actions to troubleshoot.
Thanks in advance.
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Please help me this : Users on the network are complaining that the Internet is being very slow. Explain your sequence of actions to troubleshoot.
Thanks in advance.
by karpi
Hello,
could be more than one cause.
How fast is the line?
How many users are using the internet?
Are there other services using the line?
Is the problem related to one site?
Ping or tracert a site and denote the response times
Compare the times with other internet-connections.
HTH
Karpi
by tran0331
This can be many things and is very dependent upon your connection and gateway arrangements. One place I worked had big problems with Internet access slowing down whenever someone tried to download a big file (eg Win service packs). The antivirus system downloaded files into memory and then scanned then, large files took up most of the memory and thus reduced the space for the other interactive connections, thus the other connections queued up instead of being concurrent. This meant less activeconnections and slower access.
It could also be a virus on a machine hogging bandwidth, or a single point router or NIC having troubles and dropping access speeds.
by tran0331
by tran0331
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