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Inventory/Help Desk software

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I would like to discuss Inventory/Help desk software. I would like to know what your experiances are. I have attempeted to implement Blue ocean's Track-It software and after reviewing a Demo I was very excited about implementing it. I have had nothing but trouble with it trying to collect data. I would like to know of any one elses experiance good or bad with this program or others like it. I am looking for some encouragement with this program as I have not gotten anything but promises form there Tech dept.

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by jdlynn

Data collection for Trackit can be a bit of a problem at first but once you get it to work it works like a champ. First off you should decide if you are useing your own Workstation ID's or will use the ID's assigned by Trackit. once you have that decided it is just a matter of creating your own procedure of doing the Audits. If you would like more details on how to do this then just e-mail me and I would be glad to help you out.

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