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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
is this customer service?
5 years and 11 months to get something from a company.
( never mind the fact that it wasn't expected, due to limitations posted )
but today my tr mug showed up.
5 years and 11 months after I joined.
( back when tr only shipped to continental usa )
so never expected one to arrive in canada.
( thanks Smorty )