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  • #3937526

    Issues with my Windows 10

    by chaseoneal2330264 ·

    Hello TechRepublic Users!!
    I have installed Window 10 in my Laptop two month ago from my friend. Generally I play games like that I download from website. But from last 3 days my laptop on not starting. It is giving the following message on the screen “You PC ran into a problem and need to restart. We are just collecting some error info and then we will restart for you.”

    When I restart my Laptop, still it gives the same message. Please give me best way to solve this problem. I do not want to change my window.

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    • #3939896
      Avatar photo


      by birdmantd ·

      In reply to Issues with my Windows 10

      You might try booting the computer in “Safe Mode” to help determine at which point the error is occurring.

    • #3939895
      Avatar photo

      Sadly that only means what it told you.

      by rproffitt ·

      In reply to Issues with my Windows 10

      That message has dozens of causes so I can’t type them all here.

      -> If there is no more information your easiest fix is to start over with a clean install, then the usual drivers and apps you need for this PC.

      I wish I had a better answer but with far too many causes starting over and hoping it’s not caused by hardware is best.

      • #3939893
        Avatar photo

        Re: clean install

        by kees_b ·

        In reply to Sadly that only means what it told you.

        He says he doesn’t want to “change his window”, and I suspect that he finds reinstalling a change.

        The 60 days makes me think it’s an unactivated install. After reinstalling he better buys a license key to activate. Hopefully his friend can help him with it.

        • #3939892
          Avatar photo

          I’m guessing.

          by rproffitt ·

          In reply to Re: clean install

          That the OP has another discussion on this one but it matters little what we want at times when Windows throws an error like this one. The details are not here to write any of the possible repairs so we are left with the usual “this seems to fix it” which is a reinstall.

          If they are using an unactivated Windows then there are reasons it will drop dead after 2 months. It doesn’t matter which one it is but here I’ve seen Windows 10 run unactivated for years now. No, not any PC here but other clients.

    • #3939741

      How you can fix this

      by akng ·

      In reply to Issues with my Windows 10

      Hi there,
      well the issue may be happening because some issues in your system hardware or driver on your system and they me some other factor as well

      So here what you can do to fix this issue
      1 enter in the sofe mode
      2 update your system driver which are outdated
      3 scan your system for virus and malware and remove them
      4 Uninstall incompatible software
      5 try to perform startup repair
      well also you should check for the regidtry file on the system 32 folder is deleted by accident.
      Well these are some of the thinks you can do to fix this

      I hope this work for you and you can fix this issue

    • #3940439

      How can you fix this

      by akng ·

      In reply to Issues with my Windows 10

      Well try this following think it can help you in fixing this
      1.Update drivers.
      2,Uninstall recently installed applications.
      3.Modify the memory dump settings.
      4.Run System File Checker.
      5.Update Windows.
      6.Run Startup Repair.
      7. Perform System Restore
      8. Once system start or runing scan your system for malware and virus .

      I hope this work for you.

    • #3938901

      Fresh install

      by bess1989 ·

      In reply to Issues with my Windows 10

      Try a fresh install of Windows 10 or contact the technical support team of your manufacturer.

      • #3938889
        Avatar photo

        Re: suggestions

        by kees_b ·

        In reply to Fresh install

        In his thread starter the OP says he doesn’t want to do a fresh install. And in one of his answers he says he got Windows 10 from a friend. It seems his friend is not a very good technical support team.

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