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  • #4004970

    IT admin has limited access

    by s1hukla ·


    Could use some help here. I’m trying to take action on some threats that were found. Specifically the misleading win lodi. I believe this was Surfshark and was an error. When I try and take actions I get an error message saying. Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available, Contact IT helpdesk for more information. This is strange because it’s a personal computer.

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    • #4004974
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      Re: error

      by kees_b ·

      In reply to IT admin has limited access

      You have to be much more specific about what program you run to do what.

      Surfshark seems to be a VPN, that’s about the only thing that’s clear. But “the misleading win lodi” is very unclear and so is “this was an error” and so are “some threads that were found”.

      Any program you run can give any error message it wants. Apparently, this program mentions a helpdesk in its error message. Not strange at all, given that businesses use a lot of PC’s (personal computers).

    • #4013615

      Reply To: IT admin has limited access

      by Johnharper2020 ·

      In reply to IT admin has limited access

      The only way to fix this status is to use the Local Group Policy Editor where the user needs to reset any misconfiguration in Windows Defender policies for their devices. If you don’t have access to the Local Group Policy Editor app, contact a system administrator for help fixing the problem.

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