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IT Professional's CD/policies/procedures

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7 replies

by barrie.wj.braiden

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Hi I have purchased the Tech Republic IT Professional's CD Guide to policies and Procedures. I cannot "set-up" under W2K XP. It give me a 16 bit error - An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application - I have the option to Ignore or Close. It does not do a setup.exe. I can see some of the files as .doc, etc files.

I paid for this under Braiden Consulting and it will not install under XP: it worked at my office location that was W2K. I am no longer there. I need access to the files that I have used in my consulting practive.

Kindly advise.

Regards.
Barrie Braiden - President, Braiden Consulting
223 Greer Road,
Toronto ON Canada M5M 3N5
416-484-4481
bbraiden@rogers.com, formerly bbraiden@home.com

7 replies

by jaqui

Barrie,
sounds like you need to get a copy of the same version of win that was used in the other office, install the cd into it, copy the data out of the cd format and save to disk, then bring it into your xp compatable software. unfortunately, microsoft doesn't care to make windows newer version compatible with older versions applications, just so you have to go buy the newest release of everything.

by terryn (tbarill

Worst case scenario: You can partition the drive and install Win2K (the bare minimum)-- then your CD should work.

by schoenthal

If you are running XP, there's a lot easier way. Just right click the application file and choose "run as". You can then choose a compatibility mode for Win2K or lower.

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