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Job Responsibility Concern

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by prufam

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I've been with this Company for almost 2 years, but still have some issues with what is expected of me. I am just a Workstaion Support Tech, but we're expected to do Network Admin duties, Tape Back-up, Telcom, Patch Panel work, etc. I don't mine thework, but I feel short-changed, at the end of the day, I'm still just a tech (with the same salary). Other companies I worked for in similar positions didn't ask their techs to do no where near as much duties because there where specialized staff that did them. I'm not nit-picking, but am I getting a raw deal.

6 replies

by prufam

I Definately will, but I still don't think it will matter. It seems that it's mostly this company's or department's culture or the way they do things that are different than other places I've worked as far as expectations of responsiblities. The management style is not as structured here, so it's like we do things by committee.

by manmohan74

Hi,

One thing good is that you are able to expound your skills being in tune with additional responsiblities; ensure you work gets noticed- either youare silently handling this additional responsibilities or they think the issues you are handlingnor not their primary concern compared to their other activities.

Its time you observed how other departments /employees are getting their worth known. If all this seem to be futile the last resort is to use this added skills and switch over job.

by oldefar

The way of life is that perception is reality. You perceive you are getting a raw deal, so you are getting a raw deal. Whether or not other companies use a more structured alignment of duties with positions is incedental to your situation.

Typically you have 3 approaches open to you. First, change the other persons' involved. This is tough to do, but maybe the managers are open to suggestions.

A second approach is to change yourself. If you can see the current environment as offeringopportunity to expand your skills, to develop you for new and greater challanges; if you can place knowledge and security above money; you may be able to feel you no longer are getting a raw deal.

The final approach is to change the situation. Leave and find work elsewhere, with a firm that has an environment more to your liking.

One of these approaches is right for you. Life is short - strive to be happy.

by prufam

Like I said before, I'm not trying to nit-pick or gripe about salary, it just feel like the managers and administrators are putting more of their choirs on us, the workstation techs, which I dont mind, and then it becomes our responsiblity. If we have a new hire (not many lately), and their account wasn't created, no one is going to approach the Network Admin or manager, They approach the Workstation Tech. Something's just not right with that.

by skarr

Congratulations! You have survived the last two years in IT...that is pretty tough nowadays, and is probably because you ARE able and willing to pick up extra skills and network admin work when needed.

Please make sure that you are keeping track of the different duties you do, and that your supervisor is actually aware of what you are doing.
I suggest rewriting your resume every few months, making sure you add any new experience you have acquired. Make sure that should you decide to leave there is actually someone there that will verify that although your title is PC Tech, you actually did the admin work. You may even want to give your boss your resume, or at least and email blurb about what you are doing, if you want to request a raise and/or title upgrade.

That being said, this is very common today, where clients need to and can get the most bang for the buck. Keep in mind that people who are still just PC Techs at the companies where everything is still specialized may be hurting themselves. At least you are gaining new skills. You may not be able to control whether or not your current company will appreciate you, but you can do everything possible to ensure that when you go for your next position that you get the pay and title that you actually deserve.

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