IT Employment·20,091 discussions

Junior IT employee

Tags: Hardware, It employment, Operating Systems

Hello,

I just start my new job as technical support in a college. I want to ask you as senior IT what do like the new employee to be most knowledge of? I have basics fundamental on OS , Networking and hardware.

also is certifications such as CompTIA would be a good next step?

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Reply To: Junior IT employee

In reply to Junior IT employee

You have 2 questions, so I’ll give 2 answers.

1. If not clear from the description of the function and the talks you had when applying for the job: ask your manager. Be sure to tell him about what subjects you feel you need to know more to do your job better.

2. https://www.comptia.org/certifications shows a lot of certifications. Discuss with your manager which of those he is willing to pay for to make a you still more useful employee than you already are. It won’t harm your later career with other employers if you follow such a course on your own, but only do that if you know what kind of work you prefer.

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