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Junk E-mail Folder in Outlook 2003

By thang09 ·
The "Delete Junk E-mail" is greyed out, why?

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by ctrservices In reply to Junk E-mail Folder in Out ...

Make sure ?High?? is ticked under Options?Preferences?Junk Email...
Then run Detect & Repair from the Help menu. If no go, try typing the following from a command prompt; "%ProgramFIles%\Microsoft Office\Office11\Outlook.exe" /resetfolders

Let us know what happens.

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by rajirahi In reply to

hello,

i tried both of these solutions and still dont work, i still have the spam folder "delete" greyed out,

so do you have other suggestions,

thanks.

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