General discussion
September 2, 2003 at 05:08 AM
dprivette

Keeps Disconnecting from the Internet

by dprivette . Updated 23 years, 1 month ago

Have an HP computer running XP that recently was infected with the Blaster Virus. It was successfully removed but now the computer continuously disconntects itself from the internet (MSN w/Dial-up) stating that “due to a firewall you have been disconntected….etc.” It will stay connected for 1-5 minutes before this msg comes up and disconnects. I have verified that the internal firewall in XP was not enabled, I have also had MSN support on the phone who had me recreate the MSN profile. I have run diagnostics on the modem which show it is working fine. I have replaced the phone cord. Not sure where to go next with this, I know this is not a symptom of the Blaster Virus but that is the only common denominator I can come up with since this started the first time the computer was used after removing the virus.

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