General discussion


Laptop doesn't see my router but sees all others

By nikkilein ·
I have never seen this problem before... I own a store and have an Xfinity router/modem, one hardwired desktop PC, and a Sony Vaio laptop. The laptop has been connected to the xifinity wifi up until yesterday when a network cable was accidentally unplugged. Today, when I plugged the network cable back into the router, I was able to see the network on my iPhone and iPad, but NOT on the laptop. I tested by trying another laptop, and WAS able to see the xfinity SSID. So, the Vaio is the only device unable to see the router. The weird thing is that the Vaio sees every other router in range in the area. In short, I have a laptop that can see all routers except ours, and every other device can see our router. Is there some setting on the laptop that could have changed on its own when the network cable was disconnected? Anything else I should check?

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Repost as 'Q&A'

by HAL 9000 Moderator In reply to Laptop doesn't see my rou ...

Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:;content

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer". .

But also post the details of the Viao things like OS and so on is more than a bit important.


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by nikkilein In reply to Repost as 'Q&A'

...for the guidance. I will go ahead and do as you suggested.

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