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laptop/notebook mem. upgrade

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by rthrpioli

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hi folks!...went to crucial.com for correct mem card for hp-compaq presario 12 XL327 for a friend.card's on the way,but i don't see a way to get inside except for the phillipshead screws on the bottom of unit.......is there another way or is that the way in?.....never opened a notebook before!.....any help is appreciated...peace,arthur

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by w2ktechman

the service manual for your system, most HP/Compaq systems have a symbol on the bottom of the case for RAM. If there is not a door for RAM there, then you may need to remove the keyboard and it should be easily accessible under it.
There will be 1 or more screws holding the keyboard down, there should also be a keyboard symbol next to the screw slots on it as well.

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