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Laptop super slow after WINDOWS UPDATE!?!?

By sophieleo ·
Hi all-
I am new to this site and while I am pretty computer savy in terms of figuring things out, I am by nooo means fluent in computer terminology. I have been scanning through similar posts all morning and have not found anything I a language I can understand . Crossing my fingers that someone out there will read this and come to my rescue! I updated my work laptop yesterday afternoon to the most recent version of WINDOWS XP, download seemed to run smoothly. However, when I restarted the computer this morning, it began running at snail speed and has shown no improvement. I also noticed when trying to open Quickbooks, the start up was totally different, asking me to select the company previously used or create new company, and when I selected our company, the program completely shut down !! Any help given would be GREATLY appreciated, as this is my boss' computer and contains all of our inventory, sales, invoices, client records etc.

Thanks in advance for your help!

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OS upgrade

by shasca In reply to Laptop super slow after W ...

No one here would ever encourage someone to upgrade an existing OS with issues to resolve them. Your best bet will always be to start fresh by backing up data rounding up any software CD's and such. (Installed programs don't handle upgrades very well either). Format the existing install, and install a new OS. You will doubtfully be able to resolve you current situation any other way.To be really satisfied with end results.

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I'm not sure what you mean by UPDATE ...

by OldER Mycroft In reply to Laptop super slow after W ...

"I updated my work laptop yesterday afternoon to the most recent version of WINDOWS XP, download seemed to run smoothly.. ..this is my boss' computer and contains all of our inventory, sales, invoices, client records etc."

Now, maybe it's just the way that you 'say' things but if this laptop can be initially described as "my work laptop" then to become "my boss' computer" - I'm not at all certain what you mean by "most recent version of WINDOWS XP".

Are you descibing having allowed Windows to UPDATE?

Or are you describing having invoked an installation over the top of your existing operating system? - If so, what OS existed before the upgrade?

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