General discussion


Laptop won't start up after installing updates

By dawn ·
I recently installed Micrososft's latest updates on my Acer 4315 series laptop running on Vista Home Basic. Now I am getting a start up error that says Microsoft cannot figure out the problem. I've tried going through safe mode to the last successful boot and it still keeps giving me the same error box.

Of course I don't have a system restore or recovery disk. (Shame on me!) Is my only option to buy a recovery disc?

Thank you in advance for any suggestions.

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When you boot in safe mode...

by jimmy-jam In reply to Laptop won't start up aft ...

Are you able to go in and remove the updates you installed?

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Not sure how

by dawn In reply to When you boot in safe mod ...

Hi Jimmy-jam,
Thank you for your reply. I'm not sure how to remove the installed updates from safe mode. I have tried the debugging option and going back to the last successful boot and I keep getting a windows box that says Start up repair cannot repair this computer automatically.

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by Wizard-09 In reply to Laptop won't start up aft ...

Could you post the full error message so we have something to work with, what happens when you try save mode?

How far does it boot to the OS before you get the error message?

Try booting into safe mode it's self then try to uninstall the update you installed or try to recover the system to a earier date hope this helps.

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consumer laptop

by info In reply to Error

well, acer's sort of the consumer economic machine.
basics. is bios updated?
and then of course, there's the BS updates from MS.
use proven updates. or downgrade to a working OS with updated SP's

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tried the W2K boot cd for startup?

by info In reply to consumer laptop

could work when your machine looks foor the optie drive and than of course.. work needs to be done

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The error I'm receiving

by dawn In reply to Error

After powering up the screen displays "ACER" The OS (Windows) tries to boot. Then a start-up repair box opens saying that the system is checking for problems>Start up repair cannot repair this computer automatically. Problem details:
Problem event name: StartupRepairV2
Problem Signature 01 AutoFailover
Problem Signature 02 6.0.6000.16386.6.0.6000.16386
Problem Signature 03 6
Problem signature 04 1572888
Problem Signature 05 Corrupt File
Problem Signature 06 Corrupt File
Problem Signature 07 3221225624
Problem Signature 08 3
Problem Signature 09 WrpRepair
Problem Signature 10 10
OS Version: 6.0.6000.
Locale I 1033

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Black line down screen upon boot

by dawn In reply to The error I'm receiving

I figured out how to access the recovery on my laptop. I pressed alt & F10 when it began to boot and followed the eRecovery prompts. Granted, I lost EVERYTHING, but it's up and running. Now I'm occassionally experiencing some funky black line down the (center or off to the right) screen as the computer boots. It first appears on the Acer screen and after Vista loads, my screen is split in either 2 or four panes. I'm able to access and utilize the system when multiple panes exist. Obviously, I choose to restart until the lines disappear (once or twice).

Any insight??
Thanks in advance,

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