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Log in box greyed out

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I am running winxp using a commom access card to log into the domain. Occassionally when trying to type the pin number in, the box is greyed out. I must restart the computer to be able to log in. Has anyone else experienced this problem?

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by dawgit

That the previous user had not totally loged out. It could be a glich in the CACI software as well, (perhaps if it were a network load, there was a byte or two missing in the transfer/install. It happens.) But usually it was the previous user. (remember, when loging out that all programs that were in use must also be closed first.)* -d

edited to add (re:*) That could be why it does work after a "New-Start". A program was still 'open' until the shut-down forced it to close. -d

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