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Looking for Helpdesk\CRM Software App

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5 replies

by kymmie

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I am looking for recomendations for Helpdesk\CRM Software Applications for a small company (Network Consultant\Var), servicing Small business clients, preferably Web accessible. Thanks.

5 replies

by ryk

Check out TeamTrack by Teamshare out of Colorado Springs. It's a very robust web-based product for tracking about anything. It comes with setup wizards to create call tracking and bug tracking workflows. I've used this in two jobs and it's a great tool, although it could depend on exactly what CRM-type functions you need.

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