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Mac won't open .doc attachments from PC

By mk5617 ·
Our office sends news releases to the local newspaper that are saved as Word ".docs". The staff at the newspaper is using a Mac, and they are unable to open the documents for publication. They have told us to save as .txt files - then they can access them. Is there a simpler answer? Thanks!

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by mslizny In reply to Mac won't open .doc attac ...

You don't mention what OS the Macintosh computers are using. The problem sounds like the version of Word you are using is a later edition than the Word for Macintosh can translate. A solution would be to save the files you send as an earlier version of Word, say Word 6.0 or Word 97. You can do this by choosing to "Save As" and picking an earlier version of Word from the drop-down list at the bottom of the "Save As" window which usually displays Save As Type: Word Document(*.doc).

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