machine fails to boot completely cant access safe mode or cmos

By camsterdam ·
I am a current IT student. 1st semester. As a class project we are working on a students computer that will not completely boot. It will not allow access to safe mode or cmos. teacher says its a software issue. i have searched the forums and not found a matching response yet. It will come on and start to boot, the it stops with a picture on the desktop but no Icons taskbar or anything else.
attempted to reboot several times and no response.

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If you cannot get into BIOS

by robo_dev In reply to machine fails to boot com ...

then it's not a software issue, it's a hardware issue.

What 'picture' is on the desktop?

Is this Windows XP?

Have you tried interactive startup?

Have you tried recovery console?

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Repair installation.

by 1bn0 In reply to machine fails to boot com ...

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