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Mad Mouse on the Loose!

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13 replies

by staci

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When I open Excel (Office 2000) and click with my mouse in a cell, the mouse highlights every cell that the mouse pointer points at, and excel stops responding?

13 replies

by firefox

Are you using a Logitech mouse? There is an incompatibility between Office 2000 and the Logitech Enhanced Control Center and the Logitech mouse driver version 6.42.
See Microsoft Support article #Q240325 for details if this is the case.
http://support.microsoft.com/support/kb/articles/Q240/3/25.ASP
(no spaces)

Usually this kind of problem is caused by a mouse problem. Either the software is faulty, or you have conflicts in IRQ or I/O addresses.

I hope this helps some.

by jimbotech

Yip, I've heard of that problem too.
Have been surfing for tips, but no info as of yet.
Help greatly appreciated.
NOTE: After reinstalling Office/Excel the problem does disappear for a short while, then all of a sudden it comes back. No logitech mouse here either. Trackpoint on a laptop...
OS: Win2K

by staci

Thank you for your input, but I'm in the same boat as you! I have to uninstall then reinstall office to get the problem to stop. I can't seem to find any tips on this either??? And as far as I know, there are not any settings for the "mouse" in Excel???

by anitam

Are you using a scrolling mouse? If so and the scroll button gets stuck it will select all cells pointed to. Just double click the scroll button and it's okay. I am an instructor and this happens a lot in my beginning classes. Hope this is your problem.

by staci

Thank you for your input, however, the mystery continues, as I do not have a scrolling mouse?

by anitam

Are you using a scrolling mouse? If so and the scroll button gets stuck it will select all cells pointed to. Just double click the scroll button and it's okay. I am an instructor and this happens a lot in my beginning classes. Hope this is your problem.

by jimbotech

You could try the following steps, it could well be a resource issue.

1. Reduce Hardware accelleration for the Graphic card:
Start ->Control Panel -> Display Properties -> Settings -> Advanced -> Troubleshooting -> Reduce the slider a coupleof notches.

2. Check Device manager for resource conflicts with the mouse.

3. Remove the mouse drivers from Device Manager, it will be detected and reinstalled on bootup.

4. Remove the display adapter drivers from Device Manager, it will be detected and reinstalled on bootup.

by gary_w

This might be a long shot, but after Excel starts, hit F8 so the 'EXT' goes away from the status bar. This toggles how cells are selected.

This worked for a guy at work anyway.

Good luck,
Gary

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