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Mail format changes

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by millerb

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we are using outlook 98 with windows 95 OS - we have it set up so that our default mail format is Outlook Rich Text. But sometimes a message is received that changes the mail format to plain text. Does anyone know how to stop the format from changing to the format of the mail messages being recieved?

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by dustyd

You have no control of the format an email is received in...but when you reply or forward you can change format to rich text or html.

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