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MAILING PROGRAM

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by rhsmith001

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I upgraded from Win-98 to Win-XP. On Win-98 I used Word to setup and print my 1up address labels on a Okidata ML-380 dot-matrix printer. Everything worked OK.

I now have Win-XP and I cannot get the printer to function properly. It will sometimes eject a full page of labers after printing one address label or leave two blank on each page(that is print 10 labels and skip two). A little costly in labels. Any suggestions?
RHSMITH001@YAHOO.COM

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by thumbsup2

This, more than likely, has nothing to do with Word. Although, if you have an OLD version of Word, it may not work correctly with WinXP.

Have you visited Windows Update and Office Update both and installed all of the Critical Patches? There's a gazillion of them. Have you updated the printer drivers to WinXP drivers since then?

Another thing to look at would be the printer settings. One thing to remember while you're doing this is that settings that worked in Win98 may not work the same way with WinXP. Test with plain paper until you get it set the way you want it.

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