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major site problem and odd bug

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40 replies

by jaqui

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

It took an hour for me to be able to post anything.
or get anywhere but the front page of each area of the site.

Then, with it saying across the top of the screen Welcome Jaqui, showing I had logged in, it was saying I wasn't logged in in the member features, like posts from my contacts.
[ I emailed a screencap of that to Jay ]

current time is 2:23 am pdt [ server time ]

40 replies

by jdtoo

with my real account, I can't so much as look at my profile.

With this second account I can do as I please.

Looks like TR is punishing us? I have been trying to get in since last night and only get "site problem, The page you've requested cannot be found." with my real account.

As it is with one account and not another, I have to assume TR has done something to my account?

by jdclyde

because that was ME! :D

But seriously, I couldn't even open a discussion, look at my profile or anything.

Was wondering who's wee wee I had stepped on to get blacklisted.....

by neil higgins

I could log-in,then that was that.Each link I tried seemed to be struggling to load,so after five minutes,I gave up.Atleast it works now...?

by ontheropes

Maybe you should look at the code change that prevents exact duplicate posts. I tried to post the same reply to two discussions (too hard to explain) and couldn't. If I added an extra period I could do it.

Anyway, I can't type the same thing twice in supposedly unrelated discussions, to repeat myself. What if I post something different in between posts? Can I say the exact same thing twice then? I'm too lazy to try it.

Does this make sense?

by neverbustedtoo

I make one little teeny suggestion and I've got to change my name and everything to be able to go anywhere on-site.

Sorry. Won't happen again.

My new profile doesn't update either. How did you know it was me?

by ontheropes

Now it works. Logged back in as my rotten old self. 0154EDT.

edit: Just doublechecking @0205EDT

Does anyone have anything stronger than Aspirin?

by j.lupo

It is 7:47am EDT on July 3. I had some half page loads at first, but it seems to be working now.

JD don't feel bad. I just gave up and moved on to other things for the weekend. Now I can be back again until TR site starts kicking me out again. Given I am just recently back, I was wondering what I did too.

by ontheropes

and temp files from my system with CCleaner and by editing my browser Tools/Options/Privacy/Settings and choosing all Private Data and Settings options (FireFox v1.5.0.4)Then I closed and reopened FF, changed my FF settings back to how I want them and was able to Log In and post this.

Also, I attempted to create a new account as neverbusted3. I couldn't Log In as NeverBusted or NeverBustedToo. When creating the new account I never received a confirmation email to the new email address @yahoo.com after waiting 15 minutes or so after activating new email account.

I was still able to Log In, Log Off and Log In again at TR with the neverbusted3 alias. I couldn't go anywhere besides browsing one page deep but I could Log In. With this alias none of the Log In features worked though.

So far everything works Logged In as NeverBusted. 0943 to 1025 EDT. Trusting this will post.

edit: No confirming email in Bulk or Inbox for neverbusted3 alias after 165 actual minutes.

Site features began to be unavailable with page not found and unexpected(?) errors noticed at 1147EDT

Hope all of this helps you troubleshoot.

by jellimonsta

I timed it right to not log into the site for a while?!?! :)
Why is it, that whenever I am not around for a while all kinds of shtuff seems to happen??? :0

by j.lupo

decide to put all the "fixes" in to the system. :) According to Jaqui and JDClyde they were at fault for it, but I don't buy it. I think others were right about putting fixes in on the Last Friday of a Month, during the end of a fiscal year, right before a holiday weekend. That was just pushing the luck gods/godesses.

by ontheropes

of a clever reply I'd post it here while I can still post.

There's no hope for such a reply though so I won't post this.

by ontheropes

The old double-Log In feature.

I can Log In, go to Discussions (not My Discussions) and it will show that I'm not logged in. I choose to Log In again and am taken to the pre-filled out Log In page where I choose to Log In. Then I can go anywhere.

I never have received a confirming email for the neverbusted3 account I created. The good news is that I can't Log In with that unconfirmed account today like I could yesterday.

Thought you might want to know. 1755EDT

by j.lupo

Yes, I had that happen but even after logging in I still wasn't logged in on my system. I had to clear all the cookies, files, etc. Then I was able to log in. If I remember Trivia Geek's first post about the expected wierdness, He said that the authentification might be broke during that period. Guess he meant after they fixed it.

by jaqui

on occasion. and when it happens it takes an hour before it clears up, every time.

by zlitocook

Problem, and still do to some point. I have built three new computers, all 3.6 or more ghz with 2 gig mem all on AT&t wireless and wired. And I desided to look at what MS has down loaded and installed.
And what I have installed from MS, which was Defender and some parts of Onecare. I have found that MS has a big problem with both and has no fix for it.
If you reboot several times this may go away

by jfpsf

John, from CNET, here. It looks like there is a problem with logins. If you log out, then log back in, the site appears to be working ok. Until, we can track down the problem, try that.

Thanks.

by nicknielsen

I've had the same problems as everybody else has intermittently over the last 2-3 months. For me, logging out, then in didn't fix it. Deleting cookies occasionally did.

by jfpsf

So, we restarted it. Now, they all look good. That may explain the intermittent problems today.

by jaqui

logout and login doesn't work, I tried that the first time the issue showed up on me.

it seems the authentication data isn't getting bassed through the scripts correctly sometimes.

with the issue starting up at the beginning of a long weekend, we do understand the delay in getting it worked on, just posting the frequency helps track down exactly what's happening to cause it and to figure out why it's getting more frequent.

by j.lupo

I did that several times, didn't work until I cleaned all the cache, cookies, files, etc. Then logged in and it was fine.

by gadgetgirl

Yesterday, 3rd July - intermittent 404's all day; My Workspace missing twice, too. When loaded, around 16:20, the posts from my contacts part of the Discussion centre managed to update itself (finally)

Tried from home, 21.30, got onto discussions, but My Workspace 404'd on me; gave up at 21.55.

Into discussions now, My Workspace loading, but only one item on updates: remainder have disappeared into the ether....

Hope this helps

(All times stated are UK BST unless denoted otherwise!!!)

GG

by rob mekel too

If that may be of any consolation.

Had yesterday the same problem took till afternoon before I could reply to anyone.
Same to day alltho from 11:00 till 13:00 CET TR worked better.
Now I can only reply, have no contacts any more :( , but hope it will be better later on.

What the heck is UK BST ?:|
UK BST => UK Beasty Time
UK BST => Us Klingons Best
UK BST => UK British Standard Time (is there a UK non British Standard Time ?:| )

Or is it: take the time whatever you like but Use Knowledge Before Sleeping Time :D ;)

Rob

by rob mekel too

Of cource I'm typing but never mind that.

Till 11:00 CET this morning I could only read postings and articles.
From 11:00 till 13:00 CET it seemed to work okay.
From 13:00 CET on it seems I can not only read but even reply to a post !! But that's about it.
No contacts
No post from my contacts
No My ... environment
No ...

And yes I do know it is a special day for you US of A citizens.
4th of july ... happy and great independence. Does remind me on being in Anchorage on the 4th of July. Saw a great parade, lots of Vets and missessss of all kind and type :D. But must say had a great day.
Hope you all will have a great day today.

Only ... please help ... solve the TR trouble.
I know you guy's can do it. :) And are doing the best you can.

Rob

by rob mekel too

At least to me.

Got an update email on the "It's been a long day" thread. Sofare so good.
But within the update I got ALL the postings from start till now in it. ?:|

Is this a new feature or is it a bug?
Timestamp on email 13:19 CET today.

Rob

by rob mekel

4-7-2006 15:38 CET all seems to be working okay (even on my "old" account, alltho I got a "page not found" on adding this post, still it was added)

Rob

by rob mekel

5-7-2006 9:50 CET
partial discussions coming up,
404 on replying on and off :(

but ... some good stuff as well,

my ... environment okay :)

Rob

by sleepin'dawg

I tried Busted's trick of dumping the cookies and history but no joy, so I cleaned out all the temp files. I finally gave up around 13:00 hrs and shut everything down.

Back on at 18:30 hrs still getting 404s but after several abortive attempts and loads of screen refreshes and I reverted to IE (shudder) and managed to log in. Once logged in things got a little easier but not by much. Still having a few problems, such as only the 1st page loading in a discussion but that goes away after a screen refresh or two. The strange thing is, TRI is displaying itself in the list of forums without requiring any specials means of making it do so. When I click on it, sometimes it enters TRI immediately and sometimes it says I've reached a restricted page. If I do a screen refresh it enters me into TRI but not always. Sometimes I have to refresh twice. TR is behaving very weirdly and with absolutely no degree of consistency.

Other than a clean sheet approach, I wouldn't know what to suggest but if I'm not mistaken, I started noticing intermittent glitches creeping in back when they first told us they were instituting changes over a weekend and to expect TR to be nonresponsive for about three hours or so and which for some reason or other, dragged on for at least twelve hours. TR hasn't been quite the same since then.

It has to be hard keeping the site up and running while trying to institute changes. Maybe they should bite the bullet and just shut down completely late on a Friday night and not bring it back on line until the Monday morning, hopefully debugged and working properly. Right now TR feels like it is in beta mode and that isn't the TR we've all come to know and love, even without a spell checker.

[b]Dawg[/b] ]:)

by j.lupo

Actually, they say the problem is intermittent so they have had a lot of trouble tracking it down.

Our posts seem to help in that we track times and observations that they may be able to use to find the nastie critter causing all the trouble.

by tig2

While it's running okay now, I am beginning to think that you're right. There are many of us with second logins now- result of trying to overcome the authentication problem.

I only got back to being me after using NeverBusted's clean out approach- Crap Cleaner and change privacy settings in FireFox. I could log in as myself with few issues using Internet Exploder but I really hate using that browser- I could log in but there are too many other things in that browser that are broken.

I DO think that if they take your suggestion, they should give us a spell checker. Think of it as a gift in appreciation for doing all this beta testing!

by j.lupo

I am too lazy to install the spell checker for firefox or use word and then copy/paste. Too much effort. I just put (sp?) into my sentences when I think I may be wrong. When they give us one to use, then I will religously check my spelling. I know it has to annoy TR members when I put the (sp?) into my posts.

I like you guys, but I am a very lazy typist.

by j.lupo

so far so good on everything for me today. 7/5/2006 7:30 am to 9:04 am EDT

by rob mekel

Was a fine day today. No problems whatsoever, that is with TR. :D ;)

Okay there is just one tiny winy ... :
Response time is a bit slow. Must be the heat over here. :D :)

Rob

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