Our current doc management tool has several limitations that we’d like to overcome:
a) Because the “tool” is a FrameMaker file, it’s only visible to UNIX users through FrameViewer. For PC users we’d have to buy copies of Frame–an expensive proposition given the number of users.
b) The current tool has no search capability. Users must either know where to find the link to a document they want, or they have to ‘hunt and peck’ through the many pulldown menus to find what they want.
c) The tool is very awkward to update. We have to directly edit the ref page flows to add, remove, or change a link.
d) Access control is a problem. Security is based on UNIX “permissions” when we’d like more control over who gets to see links and documents.
e) User tracking is entirely absent. It would be useful to track who views a document and when docs are viewed both for security and to discover documents that are no longer useful.
We’d like to find a tool that:
1) Fixes all the above limitations and:
a) Is available to both UNIX and PC users.
b) Provides search, at least of the link name text.
c) Makes updates and changes very easy.
d) Provides better access control to documents (and links if possible).
e) Provides user tracking.
2) Is an existing Web-based tool.
3) Can run as a “gadget” inside our new division portal–that is, individual users can have the document system available right on their Web home page. Next best option would be a Web-based tool that users can
launch or log into.
Please direct replies to mmcgraw@qualcomm.com
Mike McGraw
Staff Technical Writer
QUALCOMM Inc.
San Diego, California