Discussion Locked

Managing my users

0 helpful
9 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

This is my problem. I have users that do not like logging off at the end of a day. They leave their computer logon for several days and have files open. They say, what is probelm I don't have any when I keep them open. Is there a guideline?
And any suggestion what I should tell them?

9 replies

by still_learning

The issue is not whether or not they have a problem, it is what problems they cause by not logging off at the end of the day (i.e. open files do not get backed up and hence will not be recoverable as current files). You may want to look into your ITPolicies and Procedures Manual and respond based on this or as is usually likely, you may have to generate a policy before you can enforce it. You may want to look into having the server automatically logoff any user that is idle for more than a certain amount of time, or after a certain time of day. Hope this helps.

by trackhappy

Shouldn't cause you any problems unless your server is under-spec for the job. My users know the score:
If a file is open, it isn't backed up (as per previous answer) and if I have to restart a server and their file gets corrupted (ie database fileor something), then don't come complaining to me.

by Member 23059055

One of the most effective ways to "persuade" people to log off when they've left is to get on their computer after they are gone and send some email as them.
Depending on their sense of humor, this could be a lot of fun. For example, send email to their co-workers that says:
"My friends and cow-orkers, I have joined a new religion that worships aardvarks. Please visit me and I will tell you all about it. Also, from this day forward, please address me with the name given by our high priest: moonbeam. One interesting aspect of this religion is that we don't believe in logging off our computers at night."

by mallardtooxx

It is simple. You are the IT manager, if you say log off then they should log off. Period. It does not really matter if they do or not, it really doesn't, but you want them to log off so they should. IF you have a network specific issue make it known to them, if not then make one up must people won't know the difference and any that do prolly already log off anyway. You just need to remember that most people think of computers as snakes and will not question the snake charmer, those that do should get bitten. Deny them user rights and tell them it is cause they left their computer on, take away their printers and look perplexed when they mention it. IT is not a job like others, there are no really definable parameters yet so there is the Scotty factor that works in your favor only you know how to fix it and that makes you the king of the server room.

This discussion is closed to new replies.