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Mass Storage controlller

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by jwg1933

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In my device manager, the "mass storage controller" is looking for a driver. I do not know what to do to find this driver or deal with this problem. I could use some help.

4 replies

by cmiller5400

What king of mass storage controllers do you have in the system? SCSI, SATA, Fibre channel? If you don't have any addon cards, then try the chipset drivers for your motherboard.

by Former member

Mass storage drivers and the setup process

If you have a mass storage controller (such as a SCSI, RAID, or Fibre Channel adapter) for your hard disk, confirm that the controller is designed for products in the Windows Server 2003 family by clicking the appropriate link in Support resources.

If your controller is compatible, but you are aware that the manufacturer has supplied a separate driver file for use with products in the Windows Server 2003 family, obtain the file (on a floppy disk) before you begin Setup. During the early part of Setup, a line at the bottom of the screen will prompt you to press F6. Further prompts will guide you in supplying the driver file to Setup so that it can gain access to the mass storage controller.

If you are not sure whether you must obtain a separate driver file from the manufacturer of your mass storage controller, you can try running Setup. If the controller is not supported by the driver files on the Setup CD, and therefore requires a driver file that is supplied by the hardware manufacturer, Setup stops and displays a message saying that no disk devices can be found, or it displays an incomplete list of controllers. After you obtain the necessary driver file, restart Setup, and press F6 when you are prompted.
Or load on the drovers for the Mass storage Controller.

Please post back if you have any more problems or questions.

by thechas

The first place to start is to identify what hardware is in your system.

Often, Windows has problems installing the primary chip-set drivers on it's own. Or, an update disables the installed driver.

Go to the motherboard or system manufactures web site and download the chip-set drivers.
Follow the instructions to install these drivers.

As the other answers have covered plug-in cards, I won't cover those. However, many motherboards with both IDE and SATA controllers require the installation of a driver for the SATA controller separate from the chip-set driver.
This is also true for motherboards with any kind of axillary storage or RAID controllers.

Chas

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