Software

Ask something
Discussion Locked

Media Player does not recogn. video

0 helpful
5 replies

by hulstart

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have encountered this problem on several machines, most running XP. It is possible to play video viles (avi. mpg Divx and so on) in the Windows Media player until the customer uses Real One (I know this for sure on one machine but am not sure it is Real One who causes that every time). After that the Media player does not recognize the video as such anymore and plays only the audio. When checking the "properties" of the video, it shows the properties for the audio but under video "unknown." This seems not to affect video with a low frame rate (14/sec) but all others cannot be played anymore although they did before.
I already unchecked everything in Real One player to no avail, I guess I have to go in the registry but where and what???
Can somebody indicate how to reset or whatever the media player???

Thanks

Andre

5 replies

by lrund

First thing is to get rid of the Real One software. This software has spyware modules that report back to servers what you are watching on your computer. And also will drop popup advertising onto your desktop when the computer is idle. This software also has programs that startup and will reset the associations back to RealOne player. Re-install the older version of Real Player if you must run it.
Instead of messing around with the registry entries, uninstall and then re-install media player. Let the setup program reset all of the registry entries.

TBN

by hulstart

What did the trick was reinstall the DivX module, this apparently resets the codec and the Media Player runs as a charm now

This discussion is closed to new replies.