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media player/real one

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by j.wilson

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I am unable to access a video that requires Real Player.I use win/me.The error message reads " win media player does not support this type of file.error id 0x80040265. jerry

4 replies

by thechas

What is the file extension on the file?
And, what version of media player are you using?

You might be able to play the file if you upgrade to media player 7.1.
Or, you may just need a new codec for the file.
Check out the media player home page.
http://www.microsoft.com/windows/windowsmedia/default.asp

Remove any spaces from the pasted link.

If the file is not supported by media player, then you will need to download Real Player from real networks. www.real.com

by j.wilson

I've searched the info given and add the following ;the update to wmp is current at 7.1. I'm not sure what I'm looking for when it comes to a codec;I did find the following in the system properties menu;mpu-401 compatible mdi-device;crystal wdm-audio codec.I have tried to download real player g2 ;not sure what happened;I continue to get error. jerry

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