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Messaging/GroupWise adds ' in front of a

By tracyp ·
We have a 3rd party application that creates a file which is then sent out via email. We use GroupWise 5.5 as our email program. This 3rd party program seems to use windows messaging as the transport. When the file is created, a box pops up whereyou put the recipient's email address. No matter what address you put, the message comes back to GroupWise as undeliverable and the address showing is 'tracy@xxx.com. In other words somewhere, something is putting a ' in front of the address. Outlook is not an option. The 3rd party program will not pull up an address book, you actually have to know the address.

Here is part of a log file that the 3rd party software creates.
111 \TEMP\3.zip MAPI DLL initialized correctly
111 \TEMP\3.zip MAPI Logon succeeded
111 \TEMP\3.zip HFSMAPI62 - Email only branch processing started
111 \TEMP\3.zip HFSMAPI67 - Email sent

Microsoft Word/Excel Send to: function works fine with GroupWise only if windows messaging is installed. Thisis on an NT 4.0 workstation, using Novell 4.81 client. Any help or pointers of what to look for would be great.

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Messaging/GroupWise adds ' in front of a

by Dan_C In reply to Messaging/GroupWise adds ...

Couple of things to try, first make sure you have the latest Windows Messaging for NT/2k installed.

Next, try addressing your messages using just the username you want to send to ie: "tracy", or using the full GW id. ie: "tracy@xxxDom.xxxPO".

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Messaging/GroupWise adds ' in front of a

by tracyp In reply to Messaging/GroupWise adds ...

I believe I do have the latest Windows Messaging Version 4.0.993.3. Let me know if this is not the latest. I've tried many ways of addressing. If I just use the alias of tracy, the last line of the log shows "error on send mail call = 14. In other words it is not a valid address. I'm guessing you mean by the last suggestion that I put in the domain and post office. If I do that I get the message was undeliverable even though the log shows things went fine.

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Messaging/GroupWise adds ' in front of a

by tracyp In reply to Messaging/GroupWise adds ...

Point value changed by question poster.

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Messaging/GroupWise adds ' in front of a

by tracyp In reply to Messaging/GroupWise adds ...

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