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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Microsoft Canada..now thats GOOD SERVICE
Four business days later it was in my rural PO Box. The charge, absoluely nothing, not even shipping.
I thought I would let the peers know about this to try and even the score sheet, just a little. It seems that bad news travels fast about MS and I thought I would spread a little good news about a company and product, that at times I feel is unfairly maligned. Its always easiest to blame someone else for our own short comings. The recent thread in Tech. Q&A blaming microsoft for XP SP2 being installed arbitrarily really takes the cake.
Greg
ps. thanks again to sgt_shultz and dmiles for the links