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Microsoft Exchange deleted items

By bellv ·
Two users claim to have lost unread messages on the same day from e-mail inbox. Explained the normal procedure of recovery from recycle bin. Users claim cannot find in recycle bin. Is this possible, if so will I have to administer a backup for these two users lost data?

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Microsoft Exchange deleted items

by yorkster In reply to Microsoft Exchange delete ...

if you have deleted items cached turned on on your exchange server you can recover deleted items using your outlook client, highlight the deleted items folder, then seelect tools , then recover deleted items. hope this helps, note if items were deleted without going through deleted items, search MS web site for dumpster always on, and follow instructions in Q article to recover items from other folders.

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Microsoft Exchange deleted items

by bellv In reply to Microsoft Exchange delete ...

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Microsoft Exchange deleted items

by McKayTech In reply to Microsoft Exchange delete ...

The best answer depends on what version of Exchange you are running and how the deleted items retention is configured.

If you are running Exchange v5.5 and are within the deleted items retention window, it should be fairly simple to retrieve these items. It is zero by default but can be set either globally or for particular recipients.
Globally, it's set on the Private Information Store Properties page on the General tab. For individual recipients, it's on the Limits tab.

If not, you'll end up having to do a single-mailbox recovery procedure (giant pain...).

paul

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Microsoft Exchange deleted items

by bellv In reply to Microsoft Exchange delete ...

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Microsoft Exchange deleted items

by bellv In reply to Microsoft Exchange delete ...

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