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Microsoft Exchange Web Server Problems

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by administrator

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My company is running an Exchange Server on Windows 2000 and I am having dificulties reaching the address for the web server from any connection outside of our ISP. Internally (on the local network) and from other sites on the same ISP I run into zero problems, but when trying to access the web server from another connection (ie. a Dial-up) it will not authenticate the user. But when you are in terminal server mode remotley it seems to eliminate the problem. We have a static IP on a cable internet connection. Any suggestions would be appreciated.

5 replies

by curlergirl

Are you using integrated windows authentication on the web site? If so, you need to check your firewall, proxy or router to see if you are blocking GRE packets. You need to allow GRE packets to allow the user ID to be authenticated with AD. Hope this helps!

by sturner

I had a sort of the same issue and just want to point out to make sure you are aware of your enviroment. For example, make sure you are using the DOMIAN name when logging in and two if using Windows XP your username is your full email address and then your pass as there is not a place for the domain. Also I have never been abl eot get OWA to authenticate thru AOL. My few users that use AOL at home have been told to switch ISP's or at least have free one on hand so that they can check OWA.

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