Discussion Locked

Microsoft Office

0 helpful
5 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a workstation that is stalling at the point of save. I have tested Word and Excel and both are giving the same result. It isn't caused by the size of the file. I have logged on the workstation and received the same results.
Here is what I have tried so far:
Ran a repair on office
Uninstalled and reinstalled Office
Unistalled office ran a scan disc and defrag reinstalled office.
Any suggestions as to the next step?

5 replies

by mrbill-

Did you install/re-install the patches for word and excel, MS03-050? We had trouble running our benchmark software after excel patch.

by rdpflueger

Try saving the file to a local drive. If the problem goes away, you have a networking problem, not a workstation problem. If you still have the problem on a local save, then the problem is with the workstation. Have you checked the amount of free disk space on the workstation. If you hve low disk space it could cause problems. Also try defragging the HDD. Severely fragmented disks cause problems. Also, the paging file could casse problems. If it is fragmented problems can occur. The settings for the pagefile should be at least 1.5 times the amount of RAM in the box. The minimum and the maximum should also be the same to prevent fragmenting...

This discussion is closed to new replies.