Software

Ask something
Discussion Locked

Microsoft Outlook Email Recovery

0 helpful
4 replies

by hsnowden 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Fellow IT tech deleted account name from active directory,yes,tis sad,but true.When he added that same name again,the personal folders..ie,contacts,address book,notes,etc,were gone!!!!!! We have imported everything we can think of to recover,however,we have not been successful.I think the data from the old profile is still on the harddrive,we just can't see it(no pointer associated with it).Has anyone ever run into this problem,and,if so,what might the solution be.

Thanking you all in advance
Rennard Snowden
DataCom Telecommunications
Union New Jersey

4 replies

by dakota99

I have not encountered this problem before, and I am not really an IT professional. But, I do know that some of this infomation is stored in the Outlook.pst file. Have you tried importing this file?

by chris.lewis

Well, just recreating the account doesn't stand a chance. Each account in the AD has somthing called a SID (in the objectSID property). The Exchange mailbox (contacts, address book etc) are all stored using this SID.

Unless the user has set up personal folders (the outlook.pst file mentioned above), if you cannot see the user in the Exchange Admin, then the account is GONE. If the account is still visible in Exchange Admin, just re-associate the account to the new user name (which re-links the SIDs) and you should be fine.

This discussion is closed to new replies.