Software

Ask something
Question Locked

Microsoft Outlook Problems

0 helpful
9 replies

by wahb64

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

My Outlook has the following problems:

1. The status area keeps running even though there are no incoming emails. It will show 0%,7%,15%,0%,55%, 20% etc ranomly.

2.When incoming emails come in they are repeated 10-20 times.

3.Outgoing emails are not sent, they remain in the outbox.

4.At ramdon times when Outlook is opened, it checks for errors saying it was not closed properly - eventhough it was.

I am using Outlook 2003 and Student and Teacher edition of office.

Thank You.

9 replies

by boxfiddler

Detect and Repair is found on the Help menu. You will more than likely need the install disk. I have found that Detect and Repair often does just that.

It may take awhile to run, so be patient.

by wahb64

I had already tried that fix. It went through it's motions without asking for the disk. However, the problems remain.

by david.wallis

are you connecting to an exchange server or pop3 mail account?

by wahb64

It is a pop3, and had been working well for years, until recently. I went to detect and repair again, but this time clicked on return to default conditions when I was prompted. The result was like starting over.

Are my old files (inbox, sent items, address book) somewhere on my hard drive? If so, how do I put this information on my new Outlook locations?

by ashij

Hi! wahb,

you should look for PST files on your computer. Usually, outlook stores the file in it's default location here:
"C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook"

To Import this file to your outlook, click File -> Import/Export and follow the instructions on how to "import from another program or file".

-AJ

by wahb64

I tried to search for this file by searching for it. I got the following error message:

C:\Documents and Settings\barryseth\Local Settings\Application Data\Microsoft\Outlook refers to a location that is unavailable. It could be on a hard drive of this computer, or on a network. Check to make sure that the disk is properly inserted,or that you are connected to the internet, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the internet or your network, and then try again. If it still can not be located, the information might have been moved to a different location.

What disk are they talking about?

Where do I go from here to retrieve this information, so that I can import it to my new Outlook file?

by wahb64

I can get my incoming email to port to my new outlook files ok using this method, but I can not get my sent files or my address book from my old outlook to port to my new outlook using this method.

by thumbsup2

We're going to need specifics from you. Tell us exactly what it is you're doing, not just general statements.

What operating system are you using? What version of Outlook?

When searching, did you type that string (C:\Documents and Settings\barryseth\Local Settings\Application Data\Microsoft\Outlook) as a path for the search to look in, or did you simply DO a search using the SEARCH button, allowing it to look throughout the entire hard drive to see if it could find the PST file anywhere?

Also, I suspect that when you did the second detect and repair, resetting to default, it either wiped the entire drive and deleted all your files, or it created a new user. So, we'll have to determine what is left. If the old user files are still there, you may need to take ownership of them. But, let's take it one step at a time.

If you right click the START button and choose explore, then scroll up, how many users do you see under the Documents and Settings Folder? If you're on WinXP, at the very minimum you should see folders for Administrator, All Users and your own username. Are there others besides these? If so, what ones? Do you see a folder for the username "barryseth"?

---

This discussion is closed to new replies.