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Microsoft Word Error

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by birinehart

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When trying to open email attachments I get the error message: MSWRD832.CNV Word pad will now close. I have an ME HP computer. I sure hope you can help.
Irene

7 replies

by dklippert

Do you have MS Word on your machine?
If not, you may want to look for the Word Viewer. Word pad has trouble with complicated Word documents.
Do you have Works installed?

by birinehart

I have Microsoft Word and Works on my computer, which function perfectly. Actually Word Pad works fine, it is just when I am trying to read an email attachment that the error message occurs. I've even tried to open the attachment using Microsoft Word and the same error occurs.

by oz_media

The answer above is correct in assuming that Wordpad cannot open most Word documents unless they are formatted as rich text.

WordPad is a simple Word processor that is only compatible with the following formats:
Rich Text Format (*.rtf)
Word Document (*.doc) - Word 6.0 format only
Text Document (*.txt)
Windows Write (*.wri)

You can download a Word Viwer at this link:
http://tinyurl.com/p62

by oz_media

Outlook express has a bult in newsreader and about 1000 references to your issue have been posted.
They ALL point to updating Outlook.
Microsoft's Office support site says to update Outlook.
The Deja newsgroup has many posts that are ALL pointed to updating Outlook.

I suggest updating Outlook as well as Works. I didn't see what versions or service packs you are using but if it is Works 6.0 you are NOT alone, you can download a Word viewer for Works.

Go to MSOffice update and make sureOutlook is up to date with the latest patches and service packs.

Then visit the Works website to instal their updates.

I'm sure your issue is simply outdated or mispatched software as many people with the same issue have found.

Good luck,
OM

by birinehart

I'm sure there are many sites that address this "common problem", but when you are going through the problem you don't know where to turn to for the answers. I do appreciate your time and advise. Thank you!!

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