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Microsoft's Support Web site

By James Schroer ·
What's up with M$'s support site. I can never do a search on it. It always comes back with "Sorry - Search Service Currently unavailable" Anyone else have this problem? I've sent them many messages and they never get back to me. How are we suppost to search on their problem filled products if they can't even keep up their own website. I think the people of the IT field need to form some sort of group to stop the use of "JUNK". What do you all say?

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Site name?

by jim_armstrong In reply to Microsoft's Support Web s ...

What is the name of the site you are having trouble with? I tried and got through no problem.

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site name is...

by James Schroer In reply to Site name?

It works sometimes and other times it gives me that error. Some days are better than others.

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It's intermittent

by isys In reply to Microsoft's Support Web s ...

It happens to me frequently, too. I hit the back button and search again. I haven't had to do this more than twice-so far. As more and more people access the resosource, it will become more and more difficult to get through, until Microsoft upgrades the hardware.

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Money, Money

by txman57 In reply to Microsoft's Support Web s ...

I have been having the same problem. It seems that Microsoft may have decreased their bandwidth some to give less importance to those getting their FREE tech services. My emphasis is on FREE, because by reducing the availability of their free services, they are trying to get more people to buy Technet subscriptions. This is my guess.

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I found this site to be useful

by James Schroer In reply to Microsoft's Support Web s ...

I talked to a friend of mine and he said he quit using all of M$ site and started using as he main search site. He said it always comes back with results. I tried it and found a lot of useful answers and fixes.

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