Because Microsoft requires many of their features, applications and subscriptions to be purchased and/or controlled through Passport, one would think that application was a secure financial application. After all, it contains credit card information needed to purchase and bill me for those add-ons that I have gotten. These include One-care, their new virus scanner, ADP Payroll, and now, Live-Office.
But their view of Passport is NOT a financial application as I recently have encountered and if it is, it is the most uncontrolled finanical system ever imagined.
I subscribed to their new web collaboration application, Office-Live and have had a recent problem with this application. You know what the support teams response to me was?
On the phone and in emails, that they do not have the tools to review my problem unless I grant them access to my passport account, however, I should feel safe and secure because they will “change” my password and I dont really need to give them my password, just authorization to get into my passport account.
So, is Passport intended to be the ONE place to manage and control financial information, as Microsoft has touted it to be or is it just a logon tool.
After a day of being on the phone with people asking for this, probably about 10-15 emails asking for this – I personally cannot believe that any company, who is trying like M$ to push me to their products, use their financial control projects – cannot train their team to understand what the heck they are doing when they ask for my personal information like this.
Banks have LONG since said – we will never ask for access to your information, and yet M$ is behind the times.
It is a shame because I do purchase M$ products and it is nice to have one place to manage my subscriptions.