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Microsoft's unified approach

By kenneth.godwin ·
Because Microsoft requires many of their features, applications and subscriptions to be purchased and/or controlled through Passport, one would think that application was a secure financial application. After all, it contains credit card information needed to purchase and bill me for those add-ons that I have gotten. These include One-care, their new virus scanner, ADP Payroll, and now, Live-Office.

But their view of Passport is NOT a financial application as I recently have encountered and if it is, it is the most uncontrolled finanical system ever imagined.

I subscribed to their new web collaboration application, Office-Live and have had a recent problem with this application. You know what the support teams response to me was?

On the phone and in emails, that they do not have the tools to review my problem unless I grant them access to my passport account, however, I should feel safe and secure because they will "change" my password and I dont really need to give them my password, just authorization to get into my passport account.

So, is Passport intended to be the ONE place to manage and control financial information, as Microsoft has touted it to be or is it just a logon tool.

After a day of being on the phone with people asking for this, probably about 10-15 emails asking for this - I personally cannot believe that any company, who is trying like M$ to push me to their products, use their financial control projects - cannot train their team to understand what the heck they are doing when they ask for my personal information like this.

Banks have LONG since said - we will never ask for access to your information, and yet M$ is behind the times.

It is a shame because I do purchase M$ products and it is nice to have one place to manage my subscriptions.

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I chose plan B

by Neon Samurai In reply to Microsoft's unified appro ...

I keep my financial info, login info and other details needed in a third party app which uses AES encryption on it's user info database. There's a win32 and *nix version which both read the same file so my info is there in Windows when I needed or equally in *nix whe I need it.

I started with a PGP encrypted file then moved too Locknote (basically notepad with a single save file and encryption) but now it's Keepass and KeepassX. You can always go back to MS digital wallet (er.. passport) if they get fix it in the future.

Keepass was from and the reast should be easily searchable. Hope it helps.

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Passport and MS

by kenneth.godwin In reply to I chose plan B

For subscription services to MS products, they do sort of require you to use Passport services. That is my issue here.

To support a subscription product, they need access to my passport sign-in. Dont worry they said, we will not "use" your password, we will reset it. a-duh....

My issue is that the group supporting the subscription services do not see anything wrong with me giving them access to the central location of where my financial information is stored that purchases their subscriptions.

Do they M$, not have a brain?

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ah yes, I missed that bit

by Neon Samurai In reply to Passport and MS

You would have to use an MS product to authenticate against MS services. I think in this case, MS is such a big company that there is a very real disconnect between the employees who know computers and the script readers working in the farmed out call centres.

You make a very valid point; why is an industry leader like MS asking for such information when everyone else in there right mind publicly anounced that such information would never be requested.

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