Windows Forum

Ask something
Question Locked

migration from Outlook Express to Outlook

0 helpful
2 replies

by albert_fitussi

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am moving my email from Outlook Express on WIndows Xp to Outlook on Vista. I have tried the recommended method of exporting my OE folders(a handfull) but the problem is that it doesn't export the sub folders..which is a real issue because I have many many subfolders...
any ideas?

2 replies

by Former member

OLEXP: Cannot Export Address Book Subfolders in Outlook Express.

SYMPTOMS
When you attempt to import or export addresses from Outlook Express 5 to another address book or program, the only addresses that you can import or export are those in the main identity's Contacts folder. You cannot import or export the contents of any subfolders, even though you may receive a message stating that the "address book export process has completed."

CAUSE
This behavior occurs because Outlook Express is unable to export the contents of subfolders within the Windows Address Book, and other programs are unable to import the contents of subfolders.

WORKAROUND
To work around this issue, copy or move the addresses from the subfolders to the main identity's Contacts folder within the Windows Address Book. You can then export addresses from subfolders to another address book or program.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Please post back if you have any more problems or questions.

This discussion is closed to new replies.