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Millenium Edition Install w/out losing data

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by gale

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I am working on a customers PC and it has ME installed. I am familiar with ME but not with this issue.
It has an error that stops the boot process resulting from a iosubsystem driver error. I spent several hours on trying to alleviate the error by changing boot parameters but nothing has helped.
The question that I now have is whether it's possible to re-install ME without losing the customers data? I have been reluctant to go past the setup screen relating to "windows will now copy setup files".
Any help would be appreciated.
Thx, Gale

3 replies

by guruofdos

have to 'copy the setup files'.

With ANY version of Windows, simply re-install in the original folder and all should be well again. UNLESS you have an OEM version which says 'This computer already has an operating system installed. Setup cannot continue' . If this occurs, simply boot the computer to a DOS prompt, and then rename WIN.COM to WIN.BAK in the Windows folder. This is the ONLY file that will need to be hidden to force an install. Windows will then install over itself, leaving user data intact.

by amit_ser

Hi gale,
your question is not clear to me. IF u r getting iosubsystem driver error.Then the problem is in your RAM just replace it.What type of data your client have it software of file or other??.
Do one thing take backup of data on another drive.
Your iosubsystem driver error issue will be solve after changing the RAM.

Bye
Amit

by clarkietii

Seems you have a problem with your system. There are various ways of sorting out this issue without loosing data. What you need is a sofware called Partition magin which will help you partition the hard disk without loosing data. You will have an entirly new partition while the othetr one will have you old data. Format this new partition then instal ME. Note all your data will be in drive d while your ME will be in drive c. If the problem persists then I thing the issue is hardware related..

NB: You can copy win.com to c drive incase you don have the application programs that are running on your old me.

Good luck

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