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Minimum Experience Entry Level Help Desk

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by wren

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What is the typical requirements for entry level help desk positions? Currently I have my A+ certification and MCP in NT. I have one year hands on providing technical support for a small culinary academy (12 faculty/staff) working for a branch location of a state university under the college's technology manager. I've managed my way into this as a secretary/support person and it evolved because of the certifications and knowledge I obtained before beginning my employment. Can any suggest a place to review resumes targeted at help desk positions? Any help will be appreciated!

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by jdestars

hi,

i think you have good level with a MCP for start helpdesk way
try to pass a another MCP in messager subject like exchange or lotus

for more information you can visite the website of my Incorporation : www.helpline.fr

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