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Modem, Com port

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7 replies

by cparsec 1 view

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Computer Gateway 2000 P4D-66
I installed FaxWorks for DOS and the modem stopped working. This happened before I reformated the HD. Modem: Telepath II Data/Fax Modem V.32bis full-duplex speed 14,400 bps.
Everytime I click diagnostics the screen freezes and I have to press reset.(I lost the Ctrl+Alt+Del when I deleted the DOS partition, can it be recovered?), I boot the Win98SE in SafeMode and check diagnostics and the modem is given the message "Couldn't open", anyone knows what to do?

7 replies

by n.mehta

This happened because the FaxWorks is not properly configured. I don't know abt. the Telepath II modem but if it uses proprietary drivers and is not compliant with the standard modem commands then it won't respond to faxworks diagnostic queries.

Try uninstalling the proprietary drivers and then reinstall the faxworks.

Anyway, I didn't understand the Ctrl+Alt+Del was lost when you deleted the DOS partition thing?

by jdohe42572

You will propabaly want to remove the modem from the computer first then start it up,goint to windows and remove it from windows,shut down then try reinstalling it again making sure first that you have the correct drivers for this modem.It this still dont work iam guessing your modem may be bad.

by opatzg9

Another thing to do is remove the modem as stated above, disable your com ports in bios which you are not using, then reinstall so it comes up as com1 or2 .Taht should handle the dos problwem
Good luck

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