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More Office 2003 Woes

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by brianaaa12

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When logged into my XP Pro workstation as myself, Outlook 2003 works fine. When logged in as my wife, I get the message ""unable to open your default email folders", bla, bla, bla. The problem is that this message is in relation to an Exchange account. I am not using an exchange account, never have. Besides, when upgrading from Office 2000 to 2003, my own profile came across fine.

Some docs I have found make referral to a missing dll. That doesn't make sense since I use the same dll's as my wife (in the windows folder and subfolders).

Any ideas whats going on here? Ive done repairs, reinstalls ad nauseum to no avail.

Brian

5 replies

by pgagliardi

Hi Brian,

Your Wife's profile may not have come across properly when you upgraded office. Try checking out her mail account properties. Start->control panel->double click "mail". Select change existing accounts and see what's in there. Make sure you're logged in as your wife when you do this. You may just have a misconfigured account setting.

Hope this helps,
Phil

by pramodpatil

Two Possibilities,

1. Your wife's login may not have right permission to access outlook folders

2. You havn't configured outlook at all for your wife's account.

Check the properties of outlook either by .. right click --> properties--> Default Profile. or same can be accessed from control panel. (Diasble or Reconfigure profile)

Also you did not mentioned when you are getting this error. Further information would help us debugging your issue.

by brianaaa12

Original problem solved. Now the problem is when I click on Send/Receive, it flashes the Send/Receive window briefly and the status in the lower-right of Outlook says "Send/Receive Complete", but it doesn't actually send or receive. I still have mesessages in my Outbox and it doesn't collect the email from my server.

I know the server settings are correct. This is not the issue. In fact the Test option in email setup works fine. Any ideas?

Brian

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