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Moving e-mail in Outlook

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by anastasio

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In effort to keep your outlook inbox (server)under the allocated storage, i always move e-mail from inbox (server) to inbox (personal folder - local computer,) however, there are times when you move a range of e-mail outlooks gives out this error message: "can't move the items. some items could not be moved. they were already moved or deleted, or access was denied." does anybody knows what causes this problem?

6 replies

by thobert

I will sometimes get these Messages. More commonly when cleaning out messages it will state there is a dialog box open. i don't know what causes this. Maybe outlook can only handle so many deletes/moves. could be a temp/buffer space issue with outlook. I would certainly make sure all preview setting were turned off. you didn't mention if you were able to move them individually.

by anastasio

Hi!
that's exactly what i thought at first that there was an opened e-mail, therefore, outlook was giving the access denied message, but there isn't any e-mail open or preview pane - i don't like preview pane. i always turn them off - so, i started to move the e-mail in small batches; however, i found out that there will be an e-mail in every group with the same problem, not being able to move to the personal folder. another thing i forgot to mention was that i am using win2k and office xp and the other two computer, one win2k and ms office 2000, and the other one, windows xp home edition and ms office 2000.

by gbrown

If your personal folder on the server is full, you will not be able move/delete Emails.
You may need to move your .pst file from the server to your local c:\ drive.
Then do your cleanup and move it back.
Check your Help Desk or server team aboutthis first.

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