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MP3 Player Problems

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8 replies

by wwm1 1 view

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I just purchased a 4G Mp3 player. I can not get my computer to recognize
the player. I have tried to download a driver and the driver wizard says it
is working. However when I plug into any USB port the box comes up and says
it doesn't recognize the player. The player is working as I can listen to
the two song it came with. I cant download new ones because I cant get the computer to
see the player. I have windows XP and when I do an auto driver download on
the mini cd that came with the unit I get so many options I don't know which to choose. The
instructions are not well translated into English and are very small. I have tried the auto search from the control panel by clicking on the usb location and it tells me the currant driver is the one to use. I'm no computer genius and it seems to me that could standardize these thing so there weren't problems like this. The person I got it from apparently is no genius either as he said to send it back but he's in China. I guess a good deal isn't a good one after all. Please help

M Ruddell

8 replies

by bizzo

Do you have a make or model number?

by jdclyde

it might not be backwards compatable, so make sure your port is USB2.

Have you tried it on another system?

by wwm1

I don't know its from China and it says TIP4 on the unit the user manual which isn't very good just says user manual. Its a 4 gig player with video FM EBook Recoding and Music. The player worked fine My computer wont recognize the proper driver even though the person i bought it from says the drivers on XP should work. When I load the cd from the manufacturer it loads the driver into my programs but when I try to activate the driver it tells me it cant find the unit. I have tried different USB ports and the result is the same. The usb port works as one is for my printer. Here is a link to the unit in question:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=120253941429&ssPageName=MERC_VIC_RCRX_Pr4_PcY_BID_Stores_IT&refitem=120248053441&itemcount=4&refwidgetloc=closed_view_item&usedrule1=CrossSell_LogicX&refwidgettype=cross_promot_widget&_trksid=p284.m183&_trkparms=algo%3DCRX%26its%3DS%252BI%252BSS%26itu%3DISS%252BUCI%252BSI%26otn%3D4

Thank you

M Ruddell

by bizzo

The link you give says that it's USB2.0, but it might not be backward compatable, which means it may not work with your PC. Have you tried it in another PC?

by wwm1

How do I identify the USB port as 2. When in device mgr there are 4 that say root hub and 1 that says composite device. I have one in the front labeled high speed and I have tried that one. That one is where the printer is hooked up. Is that the USB2? I'll try a differnt computer to see. I dont have one here I'll have to go out later.
Thanks

by Former member

Just a thought, itunes should be able to detect your mp3 player, give it a go..

Please post back if you have anymore problems or questions.

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