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MS Access Reports keep crashing Access

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by janmeman

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One of my a users has a problem with Access 2000 running on Windows 2000. Access shuts down completely when she tries to move to page two of any of the reports set up in her Access database. I have another user who uses this same database but does not experience this problem. I have applied all Windows and Office patches. I have also removed and re-installed Office but no joy. Can anyone suggest a fix please?

3 replies

by sgt_shultz

maybe corrupt profile? try logging in as admin on her problem computer. can you reproduce the problem? is ok user using same printer and printer driver?
can the problem user print the report to a file? and then print it? is there plenty of free, defragmented hard disk space...

by janmeman

Her profile seems fine. I can re-create this problem on other machines, using other profiles. It also happens under admin. User cannot print reports at all whether straight to printer or to a file. There is plenty of defragged HDD space. Yes, both users are printing to the same printer using the same printer driver.

Have you any other ideas please? Thanks

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