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MS IE Has Encountered a Problem Error

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by mrives

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I have a laptop that was freshly reimaged last week with Windows 2000, running IE 5.5. A little over a week later when trying to open IE, message, "Microsoft Internet Explorer has encountered a problem & needs to close", error appears and you cannotget past this. I ran requested fix, o2ksrla.exe from MS website, but it says I already have current version.

4 replies

by zakiahmed149

check the speed of IE at what speed its running. If its running with speed of 64bit the problem occurs. The solution for this problem is update with 128bit speed of IE which availabe Iexplore.com.You are problem will be solved.

by msimone69

You may want to try moving up to IE 6 and applying all the security fixes, etc. If IE is giving you trouble that's usually the most straightforward (although not necessarily the quickest, depending on your download speed) way to handle it.

GoodLuck.

by mrives

Thanks for the input, but we are running firmstandard images (not a personal computer)and must adhere to firm versions, etc. I think that I'm left with no option except reimaging.

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