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MS Outlook 2003

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by asante.techsec

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I use MS outlook 2003 but now everytime i open outlook and click on send and recieve, I get the message the outlook has encountered a problem an needs to be closed. Tried reinstalling office 2003 , but the problem persists. what is the problem

2 replies

by mising69

Are you on a domain using Exchange or is this a standalone install conecting to a POP3 or IMAP account?
One common issue I have cause this seen is a corrupt msmapi32.dll.
1. Close Outlook
2. In Windows Explorer browse to C:\program files\common files\system\msmapi\1033
3. Locate and rename msmapi32.dll to msmapi32.dll.bak.
4. Copy msmapi32.dll from a known good PC and paste it in C:\program files\common files\system\msmapi\1033

5. Open Outlook

See if this works, if not we will need more info in your actual setup to proceed much further.

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