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MS Outlook

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by curtwillie

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I have email already set for mail bellsouth.net and it won't open some AOL originated attachments. How do I set Mail to recognize these?

5 replies

by thumbsup2

If you don't have the program to open that type of file, you can't. So, what file type are these attachments? Are the .DOC or .TXT or .XLS or .JPG or....... ????????????

by curtwillie

I don't see any type--merely the envelope and not able to open to see any file type. Maybe I'm missing something to do to see the type

by thumbsup2

Does your computer ask you what program to open it with? That means the file type is unrecognized, no matter what it is. Perhaps you need to contact the sender and ask what type of file they sent to you. You said in your original post that it happens on email from SOME of the AOL senders. That indicates that it doesn't happen all the time. You may need to install the appropriate software to be able to open/read the files you are receiving.

by curtwillie

Thanks---I just tried signing up for AOL Mail though I don't expect to use it as I dislike the AOL programs. That which I signed up for did not as yet give me an help or clues.

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