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MS Word 2000 not responding

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3 replies

by wikirob

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I have a user on Windows 2000 using Office 2000 pro, whenever he attempts to open a document, Word does not respond or it will open one document and then proceed to not respond to any other action after that. There are no error messages. I have removed and re-installed the application with no effect. Does anyone know what's happening and what can I do to correct this?

3 replies

by wikirob

I tried that already. I downloaded every single patch word or office uses as well as the SP2 for Win2000. The same problem is still resident.

by angelle

I had the same problem (even after applying all relevant patches/updates) and in the end my computer manufacturer technical support said it was probably a defective CD (I had installed, uninstalled and reinstalled each time from CD that came with the machine). All other Office applications worked fine, but I had to get a new copy of Office in order for Word to function properly.

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